Ceramic Plaster Molds
All mold sales, including those from our Used Mold Exchange and new manufacturers, are final sale.
Exception: New molds may be returned within 14 days of purchase if they are unopened and in pristine, shelf-ready condition, with no cracks or breaks. A 10% restocking fee applies.
Bisque
Returns are accepted within 14 days of purchase. Items must be in new condition, free of oils, paints, or cracks.
Greenware
No returns.
Artisan Goods & Commissioned Art
Pieces from our local artists may be returned within 14 days. Items must show no signs of wear, tear, or breakage to be eligible for a refund.
Supplies & Apparel
Please ensure items are unused and in original packaging for any return requests within 14 days.
How to Initiate a Return
To initiate a return, please visit us in-store with your original receipt or order confirmation.